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OUR SERVICES

We have always aimed to make the process of buying a stove from us as simple as possible so below is a guide of how we aim to go from an idea to reality. 

Stage 1 - Pop in store, when doing so bring pictures and sizes of the current fireplace

Stage 2 - Book your free home design survey to check whether we can make the dream come true

Stage 3 - Receive your free quotation with all the details broken down so you know where your money is going

Stage 4 - Book a date, at this stage we take a deposit for 50% of the product costs.

Stage 5- The date arrives and so does one of our extremely experienced installation teams to bring warmth to your home.

Stage 6 - You dreamily stare at your new fireplace as we come out and demonstrate how to use the stove and explain what you should and shouldn't be doing with it.

Stage 7 - You realise that visiting the fireplace and stove shop was the best decision you made. 

FREE HOME SURVEY

This is one of our most popular services available. It’s made a big difference for many of our customers, and is provided with the highest level of excellence. With this service, we ensure all details are simple, seamless and handled in a timely manner. Whenever you work with The Fireplace and Stove Shop, you can trust that you’re in great hands.

FULL INSTALLATION

We want all of our customers to experience the impressive level of professionalism when working with The Fireplace and Stove Shop. All of our services, especially our installation we pride ourselves on to make your life easier and stress free. You can trust us to supply you with the best products, as well as a second to non finish.

AFTER SALES AND SERVICING

Frequently utilised by most of our customers, our sweep and servicing has been essential to maintaining customers appliances for years. When it comes to all of our services, you can count on us to take care of your every need. We pride ourselves on our exceptional customer service, and guarantee you’ll love working with our team.

Services: Services
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